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| Pride In Our Community | Pride In Our Department | Pride In Ourselves | ||
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Why do they ask so many questions when I call the police? Receiving dispatchers are trained to try to get as much information as possible to best determine the nature of the problem and its seriousness. On emergency calls, the dispatcher has already sent the information to the officer while asking additional questions. Why did it take so long for the police to come when I called them? All requests for police services are assigned a priority based on the seriousness of the incident and the potential for injury or damage to property. At times, calls of less urgent nature must be delayed so that we can respond immediately to emergencies. Can I make an anonymous report? Yes, you can report crimes anonymously. However, recent case law limits the actions that officers can take when responding to an anonymous report. If you do not wish to have your name broadcast on the police radio frequently, please inform the dispatcher taking your call. How do I get a copy of a police report? Simply come into the Police Station any time, during business hours from 8:30 AM until 4:00 PM, and request a copy of the report from the on-duty clerk. The request will be reviewed by the Captain to ensure it is appropriate for release. There is a fee for copies of all reports. Also accident reports can be obtained 4 to 5 working days after the accident. Where do I go to pay my parking ticket or traffic citation? Parking tickets and Borough ordinance violations can be paid by mail or in person at the Mount Ephraim Police Department or on the web at www.njmcdirect.com. If you received a traffic citation (i.e. for speeding or failing to stop for a red light), the fine must be sent within twenty (20) days to the Violations Bureau. You may also request a trail using this method. The instructions are located on the back of your ticket. I was just involved in a traffic accident. Should I call to report it? New Jersey law REQUIRES that you call to report an accident immediately if anyone is injured (even minor injuries) and/or if the combined vehicle damage appears to be over $500. Additionally, State law requires that you notify the owner of damaged property other than a motor vehicle (i.e. a mailbox) that was damaged by you. Minor damage accidents (such as a scratch to a bumper) are not REQUIRED to be reported to the police if both parties are in agreement not to report it. You may elect to exchange telephone numbers, driver’s license and insurance information with the other involved party. Frequently, an involved party to a traffic accident calls several days after the incident has occurred to request police report be completed. Officers can not complete a traffic accident report unless he or she views both damaged vehicles at the accident scene. If you file a “late report” accident, this means that you must complete a SR-21 form which you can pick up at the police department. If you are UNSURE about whether or not to report an accident, you should call the Mount Ephraim Police Department so an officer can assess the damage while both involved vehicles are still at the scene. Can I make a police report over the telephone or does a police officer have to come to my house? Reports can not be taken over the telephone due to the nature of some incidents, a personal visit is required. The police department dispatch center does not have the names of persons involved in accidents available. If a person is injured in an accident and unable to call themselves, we will notify their family. We have a problem with speeders in our neighborhood. What can we do about it? Go to the Mount Ephraim Police Department and request that this area be placed on directed enforcement or submit an electronic request by using our Roll Call Notification. Should I report suspicious activity in my neighborhood? The police department depends on citizens calling to report crimes or suspicious activity. The dispatcher who takes your call will ask questions about the activity to determine its nature and ask for descriptions of the people involved. Please make note of as many details as you can (i.e. license plate numbers, vehicle and clothing descriptions). Mount Ephraim officers would much rather respond to many “false alarms” than have one crime go unreported. Can the police open my car if I have locked my keys inside? Because of the potential for damage to vehicles the police department does open locked vehicles however you will be required to complete a liability form prior to entering the vehicle. In some instances, a locksmith is your best alternative. Does the police department do fingerprinting and when can I have my fingerprints done? Yes, fingerprinting is done Monday through Friday, from 9:00 a.m. - 4:00 p.m. for residence of Mount Ephraim only. You must bring your fingerprint card with you, have it filled out in black ink, and have a valid picture ID. The police department can only have vehicles towed that are on public property. Call a wrecker service in your area and the vehicle will be towed away at no cost to you. The wrecker service will notify the owners once they have determined ownership. The Mount Ephraim Police Department does not have a jail. You need to contact the Camden County jail directly at (856) 225-5000.
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